Resident engagement software that shows you who is thriving, and who needs you
ResiConnect brings activities, transportation, dining, announcements and resident feedback into one place for senior living communities, and turns everyday participation into a clear picture of resident engagement.
- Spot residents who are drifting before a family has to ask
- Replace clipboards and phone tag for rides, dining and events
- Hear from residents after every activity, meal and ride
Where resident engagement breaks down
Most communities run a full calendar. Far fewer can say which residents are actually part of it. The gap between the two is where loneliness, complaints and early move-outs begin.
Some residents quietly disappear
A resident stops coming to lunch, skips the outing they used to love and declines the next invitation. Nobody connects the dots until a family asks why their mother seems lonely.
Sign-ups live on clipboards and phone calls
Rides, dining tables and activity spots are booked at the front desk, on paper and by memory. Staff spend the day answering "am I signed up?" instead of being with residents.
Feedback arrives as a complaint
Without a simple way to ask how the meal, the trip or the class went, small frustrations stay unspoken until they turn into a formal complaint or a move-out conversation.
Leadership sees a calendar, not a community
The activity calendar says what was scheduled. It does not say who came, who stopped coming, or which community's programs are working. Regional leaders are left asking for spreadsheets.
What ResiConnect does
One platform for the daily life of your community, built around how senior living teams actually work: the front desk, the dining room, the van and the Executive Director's office.
Daily life in one place
Everything residents sign up for, with staff able to book on behalf of anyone who prefers to call or stop by.
Events and activities
A shared calendar with booking, capacity limits and a warning when two events clash. Care-level calendars keep each neighborhood's programs in view.
Check-in and attendance
Check residents in with a QR code or by name. The roster shows who booked and who actually came.
Transportation
Scheduled outings and appointment shuttles with seat limits, linked to the events they serve, plus a rider list and check-in for the driver.
Dining
Posted menus, table reservations with an automatic waitlist when the room is full, pickup and delivery orders, and more than one dining venue.
Announcements
Notices by category with flyers and pinning, and a read count so you know who saw the elevator closure before Tuesday.
The resident's voice
Short questions at the right moment, so small problems surface while they are still small.
Feedback after every experience
Quick ratings after an activity, a meal or a ride, while it is still fresh, with comments routed to the team that can act.
Surveys and pulse checks
Community-wide surveys and short pulse surveys, with low scores flagged for follow-up and an owner assigned.
Shout-outs for staff
Residents can thank the housekeeper, driver or server by name. Leadership sees who is making a difference.
Life stories
Hometown, career, family and favorite things in one profile, so every team member can start a real conversation.
Engagement your team can see
A plain view of who is thriving and who is drifting, updated every night.
Engagement score
Each resident gets a 0 to 100 score from events, dining, rides, feedback and portal use over the last 30 days, shown as thriving, engaged, at risk or disengaged.
Who needs a personal invite
Residents who are slipping are flagged before anyone has to ask. Staff can record outreach and adjust a status when they know something the numbers do not.
Points, badges and leaderboards
Optional recognition for participation that residents enjoy and staff can celebrate in the monthly newsletter.
Built for leadership
From one community to a regional portfolio.
Executive and monthly reports
Participation, satisfaction and engagement trends in a report you can share with owners and your board.
Multi-community view
Compare communities side by side and spot the programs worth rolling out everywhere.
Trends, not snapshots
Weekly and monthly views show whether engagement is building or slipping, community by community.
How it works
No new habits for residents who prefer paper and phone calls. Staff can book anything on a resident's behalf, so everyone is counted.
Connect your community
Invite your team and add the residents who already live with you. Residents who moved in through ResiOnboarding are already there, with their profiles intact.
Run daily life through it
Post the calendar, menus and rides. Residents book from their portal, and staff book for anyone who would rather call the front desk.
See who is thriving and who needs you
Attendance, feedback and engagement scores build up on their own. Each week your team knows exactly who to invite personally.
Who it's for
Independent living, assisted living, memory care and life plan communities, from a single building to a regional portfolio.
Executive Directors
One honest view of how residents actually experience the community, every day, not just at the annual survey.
Life enrichment and activity directors
Fill programs, capture feedback while it is fresh and know which residents to invite next week, without another spreadsheet.
Dining and transportation teams
Reservations, waitlists, rider lists and check-ins in one place instead of a phone, a clipboard and a whiteboard.
Regional directors and VPs of Operations
Compare engagement across communities and see which ones need support before occupancy tells you.
ResiOnboarding coordinates the move-in: every task, document and hand-off from deposit through day 90. ResiConnect picks up from there and supports daily life for as long as the resident lives with you. Both run on the same platform. Learn about ResiOnboarding move-in coordination.
One login
Your team signs in once and switches between Move-In and ResiConnect from the sidebar.
One resident record
The resident your team welcomed through move-in is the same resident in ResiConnect, with the same profile, contacts and history.
Use one or both
Run ResiConnect on its own, or together with ResiOnboarding's move-in coordination. Each organization turns on the products it needs.
Private by design
Each team member sees only the communities they work in, and residents see only their own bookings and messages. Access follows the roles you already use in ResiOnboarding, two-step sign-in is available for every account, and each organization decides which products it turns on. Read how we protect your data.
Guides for operators
Practical, vendor-neutral guides on resident engagement, written for the people who run senior living communities.
See ResiConnect with your own community in mind
We'll walk your team through ResiConnect using your programs, your dining room and your transportation schedule. Start with a pilot at one community and decide based on what your team sees.