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Communication
3 min read

Resident announcements and emergency alerts that you know were read

Publish announcements to the resident portal and by email, pin what matters, and send emergency alerts that stay at the top until each resident taps that they have read it.

Quick answer

ResiConnect publishes community announcements to each resident's home page and notification bell, with email delivery set by priority from low to emergency. Urgent and emergency messages reach residents by email even if they turned notifications off, and emergency alerts stay at the top of the home page until the resident confirms they have read them.

The problem

Flyers go under doors, notices go on the board, and the important one about the water shut-off is read by half the building.

When something urgent happens, staff walk the halls knocking on doors because there is no way to know who has seen the message.

See it in action

What you get

Priorities from low to emergency

Choose how loudly a message is delivered, from a quiet notice to an emergency alert.

Home page and notification bell

Every announcement appears on the resident's home page and in their notifications.

Email that reaches everyone who needs it

Urgent and emergency messages are emailed even to residents who turned notifications off.

Read confirmation for emergencies

Emergency alerts stay at the top until the resident taps that they have read it.

Flyers, categories and expiry

Attach a flyer image, file announcements by category, pin the important ones and set them to expire.

Delivery report

See how an announcement was delivered after it goes out.

How it works

  1. Write the announcement and choose its priority.
  2. Add a flyer, category and expiry if needed.
  3. Publish to residents of the community.
  4. Follow up in person with anyone who has not read an emergency alert.

Part of one platform

Announcements and emergency alerts is one part of ResiConnect. The same residents, calendar and staff logins run every other part, so nothing is retyped between tools. ResiConnect also shares its resident record with ResiOnboarding, which handles move-in from deposit through day 90.

Know which residents are thriving, and which ones need a personal invite this week.

ResiConnect brings events, rides, dining, announcements and resident feedback into one place, and shows your team who is engaged and who is drifting. Start with a pilot at one community and decide based on what your team sees.

Common questions

How do residents receive announcements?

On their home page and notification bell in the portal, and by email depending on the priority.

What makes an emergency alert different?

It is emailed even to residents who turned notifications off, and it stays at the top of their home page until they confirm they have read it.

Can we attach a flyer?

Yes. Add a PNG or JPG flyer, a category, an expiry date, and pin important announcements.

More answers in the full FAQ.