ResiConnect gives Executive Directors an executive report on engagement, satisfaction and resident feedback, and gives regional and corporate leaders the same numbers side by side across communities, including likelihood to recommend, satisfaction and turnover. Trends show how each community is moving week to week, so leaders can ask better questions before a problem becomes a move-out.
The problem
Each community reports differently, numbers arrive late in a spreadsheet, and the regional director learns about a struggling building from a family complaint.
Without the same measures everywhere, nobody can say which community's life enrichment program is working or where to send help.
See it in action
What you get
Executive report
Engagement, satisfaction, top engaged residents and department activity for one community, with recent trends.
Communities side by side
Compare likelihood to recommend, satisfaction and turnover across the communities you oversee.
Participation measures
Event attendance rate, feedback submission rate and how residents spread across engagement levels.
Best and lowest performing programs
See which programs residents rate highest and which need attention.
Trends over time
Week-by-week trends show whether a community is improving or slipping.
Monthly reports
A monthly summary leaders can read in minutes.
How it works
- Every community runs the same calendar, surveys and check-ins.
- Numbers roll up automatically each night.
- Leaders compare communities and spot trends.
- Regional teams focus support where it is needed.
Part of one platform
Leadership and multi-community reporting is one part of ResiConnect. The same residents, calendar and staff logins run every other part, so nothing is retyped between tools. ResiConnect also shares its resident record with ResiOnboarding, which handles move-in from deposit through day 90.
Continue reading
Know which residents are thriving, and which ones need a personal invite this week.
ResiConnect brings events, rides, dining, announcements and resident feedback into one place, and shows your team who is engaged and who is drifting. Start with a pilot at one community and decide based on what your team sees.