ResiConnect handles dining reservations for one or more dining halls, each with its own service hours and capacity, and puts residents on a waitlist when a seating is full. Residents can add family and friends as guests or place pickup and delivery orders, the front desk can book for residents who call, and the kitchen gets a daily sheet with counts and dietary notes.
The problem
Reservations sit in a paper book at the host stand, phoned-in orders sit on sticky notes, and the kitchen guesses how many will come for the early seating.
When the holiday brunch fills up, the resident who called second has no fair place in line. And a resident who has switched to trays in the apartment for two weeks goes unnoticed.
See it in action
What you get
Every dining room, set up separately
Configure each dining hall with its own meal periods, service hours and capacity.
Table reservations with guests
Residents reserve a table and add family and friends as guests, with notes for the dining team.
Waitlists when a seating is full
Residents join the waitlist in order and can be moved up when a table opens.
Pickup and delivery orders
Turn on pickup orders and delivery to apartments, and residents order from the posted menu.
Bookings from the front desk
Staff can reserve a table or log a phoned-in order on a resident's behalf, so every booking lands on one list.
Kitchen sheets
A daily breakdown shows the kitchen exactly what to prepare and package, with kitchen notes and dietary requests.
Feedback after meals
A quick rating after the meal gives the dining director something to act on.
How it works
- Set up each dining room's hours, capacity and options.
- Residents reserve, join a waitlist or place a to-go order.
- The kitchen works from the daily sheet.
- Review meal feedback and seating patterns each week.
Part of one platform
Dining reservations and orders is one part of ResiConnect. The same residents, calendar and staff logins run every other part, so nothing is retyped between tools. ResiConnect also shares its resident record with ResiOnboarding, which handles move-in from deposit through day 90.
Continue reading
Know which residents are thriving, and which ones need a personal invite this week.
ResiConnect brings events, rides, dining, announcements and resident feedback into one place, and shows your team who is engaged and who is drifting. Start with a pilot at one community and decide based on what your team sees.