ResiConnect is resident engagement software for senior living that brings the activity calendar, check-in, ride booking, dining reservations, room and guest suite bookings, resident surveys, announcements and an engagement score into one platform. Independent living, assisted living, memory care and life plan communities use one login and one resident record instead of a separate tool for each service.
The features
Activity calendar and check-in
Build the activity calendar once, let residents sign up from their phone, tablet or the front desk, and check them in at the door so you know who came, not just who said they would.
See how it worksTransportation and ride booking
Post outings and appointment rides with seats, pickup and drop-off, let residents reserve and reschedule, and check riders in with a code so nobody is left at the curb.
See how it worksDining reservations and orders
Run table reservations, waitlists and to-go orders for every dining room in one place, and give the kitchen a clear sheet of what to prepare and when.
See how it worksRoom and guest suite reservations
Book the guest suite, private dining room, chapel or activity room in one shared calendar, and catch double bookings before a family arrives to a room that is already taken.
See how it worksResident satisfaction surveys
Run short, recurring surveys alongside quick ratings after activities, meals and rides, and route every concerning answer to someone who will follow up.
See how it worksEngagement score and wellness roster
See which residents are thriving and which are drifting, with a nightly engagement score, a wellness roster sorted by who is least connected, and a log of hospital stays and follow-ups.
See how it worksAnnouncements and emergency alerts
Publish announcements to the resident portal and by email, pin what matters, and send emergency alerts that stay at the top until each resident taps that they have read it.
See how it worksLeadership and multi-community reporting
See participation, satisfaction and resident feedback for one community or many, side by side, without waiting for someone to build the spreadsheet.
See how it worksWhat one platform replaces
Most communities run community life on a patchwork of paper, spreadsheets and separate tools. Here is what moves into ResiConnect:
| Today | In ResiConnect |
|---|---|
| A calendar document, paper sign-up sheets and a clipboard at the door | One activity calendar with sign-ups, capacity limits and check-in |
| A bus sign-up sheet and the driver's notebook | Rides with seat limits, rider check-in and links to outings |
| A reservation book at the host stand and phoned-in orders on sticky notes | Dining reservations, waitlists, pickup and delivery, kitchen sheets |
| A binder for the guest suite and a whiteboard for the activity room | One calendar for every bookable space, with conflict warnings |
| A yearly survey from a separate survey tool | Recurring surveys, quick ratings and flagged answers with an owner |
| Flyers under doors and a notice board | Announcements and emergency alerts with read confirmation |
| Attendance spreadsheets and staff memory | A nightly engagement score and a wellness roster |
| Monthly reports built by hand in each community | Executive and multi-community reporting that updates itself |
Why one platform matters
When the calendar, rides, dining and surveys live in separate places, nobody sees the whole resident. The woman who stopped booking the bus, switched to meals in her apartment and skipped the last two surveys looks fine in each tool on its own. In ResiConnect those signals sit together, so the team notices and reaches out.
It also means one login for staff, one portal for residents and no retyping between systems. And because ResiConnect shares its resident record with ResiOnboarding, what the team learned during move-in carries into everyday life in the community.
See the whole platform
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Know which residents are thriving, and which ones need a personal invite this week.
ResiConnect brings events, rides, dining, announcements and resident feedback into one place, and shows your team who is engaged and who is drifting. Start with a pilot at one community and decide based on what your team sees.