ResiConnect lets senior living teams post scheduled rides and outings with a driver, pickup and drop-off, seat capacity and notes such as wheelchair access, and residents reserve a seat from their portal. Seats remaining update as people book, riders check in with a code, and rides can be linked to the events they serve.
The problem
The bus sign-up sheet is taped to the wall, the appointment list is in the driver's notebook, and the front desk fields the same question all day: is there room on Thursday's shopping trip?
Overbooked outings, residents who miss a ride they thought they had, and no record of who actually rode make transportation one of the most stressful services to run.
See it in action
What you get
Scheduled rides and outings
Create a ride with date and time, pickup and drop-off, driver and notes, such as wheelchair accessible or returns by 3 PM.
Seat limits
Set the capacity and residents see seats remaining as others book, so a full bus shows as full.
Linked to events
Attach a ride to an outing on the activity calendar so residents can book both together.
Who can see the ride
Choose which care levels a ride is offered to, such as independent or assisted living.
Reserve and reschedule
Residents book from the portal calendar, see their upcoming rides and reschedule or cancel. Staff can also book a seat for a resident from the resident's record.
Check-in code
Each rider has a check-in code, and the driver confirms who boarded.
Feedback after the ride
A short rating after each trip tells you how the service is landing.
How it works
- Post the week's rides with seats, times and stops.
- Residents reserve a seat from the portal.
- Check riders in at the door with their code.
- Read ride feedback and adjust schedules where seats run out.
Part of one platform
Transportation and ride booking is one part of ResiConnect. The same residents, calendar and staff logins run every other part, so nothing is retyped between tools. ResiConnect also shares its resident record with ResiOnboarding, which handles move-in from deposit through day 90.
Continue reading
Know which residents are thriving, and which ones need a personal invite this week.
ResiConnect brings events, rides, dining, announcements and resident feedback into one place, and shows your team who is engaged and who is drifting. Start with a pilot at one community and decide based on what your team sees.