ResiConnect scores each resident's engagement nightly from 0 to 100 using the last 30 days of event attendance, bookings and feedback, and groups residents as thriving, engaged, at risk or disengaged. The wellness roster lists the least connected residents first, shows who is out at the hospital or needs follow-up, and gives staff a personal invite list with outreach logging.
The problem
The residents who most need a nudge are the ones nobody notices: the woman who stopped coming to exercise class, the man who now takes every meal in his apartment.
By the time a family raises it, or a move-out notice arrives, the drift has been visible in attendance for weeks. Nobody had the time to look.
See it in action
What you get
A nightly engagement score
Each resident gets a 0 to 100 score from the last 30 days of attendance, bookings and feedback.
Four clear bands
Residents are grouped as thriving, engaged, at risk or disengaged, so the team knows where to look first.
Wellness roster
The least connected residents appear first, with their recent events, services and social connections.
Wellness log
Record when a resident is out at the hospital, back from the hospital or needs follow-up, and filter the roster by it.
Personal invite list
A short list of residents to invite personally this week, with outreach logged so efforts are not duplicated.
Life profiles
Open a resident's life profile to find interests and stories that make an invitation personal.
How it works
- ResiConnect updates every resident's score each night.
- The team reviews the roster, least connected first.
- Staff invite residents personally and log the outreach.
- Watch the scores move over the following weeks.
Part of one platform
Engagement score and wellness roster is one part of ResiConnect. The same residents, calendar and staff logins run every other part, so nothing is retyped between tools. ResiConnect also shares its resident record with ResiOnboarding, which handles move-in from deposit through day 90.
Continue reading
Know which residents are thriving, and which ones need a personal invite this week.
ResiConnect brings events, rides, dining, announcements and resident feedback into one place, and shows your team who is engaged and who is drifting. Start with a pilot at one community and decide based on what your team sees.